Accessibility Statement
Updated: May 2025
At East West Integrative Medicine, we believe that everyone deserves access to quality care and information—online and in person. We are committed to ensuring our website is accessible to the widest possible audience, including people with disabilities.
Our Ongoing Commitment
We follow the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level to provide an inclusive and user-friendly experience. Our site includes features to support users with visual, auditory, cognitive, and motor impairments.
We’ve made thoughtful design choices throughout our website, including:
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Descriptive alt text for all images
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High-contrast colour palettes for improved legibility
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Readable font sizes and styles
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Keyboard navigability
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Clear structure using semantic HTML for screen readers
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Mobile-friendly and responsive layouts
Access Pro Accessibility Widget
To support a wider range of access needs, our website also includes the Access Pro Accessibility Widget, offering an AI-powered, customisable interface that allows each visitor to tailor their experience.
Features include:
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Screen Reader Optimisation using ARIA attributes and image description tools
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Keyboard Navigation and skip links for quick content access
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Specialised Profiles for users with epilepsy, visual impairments, cognitive disabilities, ADHD, and more
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UI Customisation tools to adjust font size, colour contrast, animations, audio, and focus
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Support for Leading Assistive Technologies, including JAWS, NVDA, and common web browsers
To activate the accessibility tools, click the circular accessibility icon on the corner of the page. The widget may take a moment to load.
Continuous Improvement
Accessibility is not a one-time fix but an ongoing practice. We regularly review and update our site to improve usability and adapt to evolving technologies.
Need Help?
If you experience difficulty accessing any part of our site or would like to request additional support, we’re here to help.
Email - info@eastwestsf.com
Phone - (415) 585-1990
We welcome your feedback and are committed to making your experience with East West as smooth and inclusive as possible.