Privacy Policy
At East West Integrative Medicine, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, book appointments, or interact with us.
By using our website or services, you consent to the practices described below. Please take a moment to review this policy.
1. What information do we collect?
We collect both personal and non-personal information, including:
Name, email address, phone number, and other contact details
Information provided when booking appointments via the Jane App
Communication records, including emails and form submissions
Technical data such as IP address, browser type, and site usage statistics
Payment details if relevant (processed securely via Jane)
2. How is this information collected?
Information is collected in the following ways:
When you submit a form or contact us via our website
When you book an appointment through our online booking system (Jane App)
When you subscribe to our newsletter or updates
Through automatic data collection tools (cookies, analytics tools)
3. Why do we collect your information?
Information is collected in the following ways:
When you submit a form or contact us via our website
When you book an appointment through our online booking system (Jane App)
When you subscribe to our newsletter or updates
Through automatic data collection tools (cookies, analytics tools)
4. How is your data stored?
Our website is hosted on the Wix.com platform. Data may be stored on secure Wix servers behind a firewall. Appointment and medical information is securely managed through Jane App, which complies with relevant privacy and healthcare data regulations.
5. How do we communicate with you?
We may contact you via email, phone, or text message to:
Confirm or update appointment details
Respond to enquiries or requests
Share relevant service updates or newsletters (with your consent)
6. We do not sell your information
Your personal information is safe with us. We will never sell, rent, or trade your data to third parties for marketing or any other purposes. Your trust is important, and we are committed to protecting your privacy.
7. Withdrawing consent
If you wish to withdraw your consent or update your communication preferences, please contact us at info@eastwestsf.com.
8. Updates to this policy
We may update this privacy policy as needed. Any changes will be posted on this page with immediate effect. We encourage you to review the policy periodically to stay informed.
9. Contact us
If you have any questions or if you’d like to access, correct, or delete any personal information we have about you, please get in touch at info@eastwestsf.com.